Shipping policy

SHIPPING POLICY

For all shipping concerns, please contact us at info@norfolkhealthyproduce.com.  Please include your order number. 

ORDERING

  • Please check your shipping address carefully. 
  • Contact NHP immediately if an error is made.
  • NHP is not responsible for input errors.
  • The cost of reshipping an order due to an address input error is the responsibility of the customer.

ORDER PROCESSING: 

  • Please allow 5 business days to process your order. 

  • Expect an email within 5 business days to let you know your order is on the way!

SHIPPING RATES: 

  • We ship via USPS Ground Advantage with Tracking. 

  • Shipping charges for your order will be calculated and displayed at checkout. Charges are based on the delivery zip code. 

  • Orders of $60 or more receive free shipping.

  • NHP cannot guarantee delivery times by the USPS.

  • We ship only to the 50 US states. 

  • We do not ship  to Guam, Puerto Rico, or anywhere else in the world. 

  • In the event that your order arrives damaged in any way, please email us as soon as possible at info@norfolkhealthyproduce.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.