Refund policy

NHP Returns Policy

Last updated: 6 Feb 2025

For all purchasing concerns, please contact us at info@norfolkhealthyproduce.com.  Please include your order number.

Returns

  • NHP seeds come with no warranties.
  • If you have issues with your seeds, please contact us right away at info@norfolkhealthyproduce.com.  We want to help you be a Happy Gardener! 
  • All seed sales are final. Once your credit card is charged, the sale is complete. Norfolk Healthy Produce does not accept returns.
  • For more information, see the FAQs section of our web site. 


Damages and Issues

  • Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
  • Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

If we have approved a return of funds, you’ll be automatically credited on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.